An Interactive 5-Day Training Course
Administrative Operations and Coordination
Working with People, Plans and Procedures to
Maximize Productivity
Course Overview
Being an administrator of operations and coordinating how, when, and who does what within a team, is a highly skilled activity filled with many challenges. This Administrative Operations and Coordination training course will provide a unique opportunity to master the skills required for this job, from the macro to the micro. From the leadership and management abilities to think big and organize, to the technical skills to plan and create procedures, along with the more subtle skills of communicating clearly and confidently with others.
This GLOMACS training course will highlight:
- Basic project management
- Creating well-organized work procedures and workflow
- Excellent oral and written communication skills
- Solving problems and making decisions
- Leadership and emotional intelligence
Training Objectives
This training course will provide you with the practical knowledge and inner confidence to handle the multi-faceted role involved with administrations and operations.
By the end of this training course, you will be able to;
- Analyze and improve office policies and procedures
- Develop creative solutions to problems and make decisions
- Speak confidently and clearly in any public situations
- Stay calm and communicate assertively with even the most difficult people
- Delegate effectively and lead and motivate a team
Who should Attend?
The skills delivered by this Administrative Operations and Coordination training course are useful for anyone from general managers to office managers. Anyone who needs to coordinate the work of others to achieve results would benefit greatly from the contents of this.
Although this GLOMACS training course is suitable for a wide range of professionals it will greatly benefit:
- Office Managers
- Team Leaders
- Administrative Officers
- Operation Coordinators
- Project Managers
- New Managers and Supervisors
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
Training Outline
DAY 1: Administrative Operations and Coordinators at Work
- Defining the tasks, skills, and mindsets to be great at the job
- Managing your roles, relationships, resources and responsibilities
- Motivating yourself and others to achieve excellence at work
- Managing your time and tasks effectively
- Thinking like a manager and leader – Changing your self-image
DAY 2: Working with Others
- Excellent E-communications – From emails to online meetings
- Assertive communication – Express yourself with confidence and consideration for others
- Dealing with difficult people and situations
- Personality types at work
- Emotional intelligence
- Staying calm in a crisis
DAY 3: Getting Organised
- Streamlining your procedures and policies
- Thinking clearly – using mind mapping to see the big picture and the details
- Basic project management skills
- Taking advantage of technology to manage your workload
- Keeping your manager/s organized
- Diary and travel management
DAY 4: Administrative Tool Kit
- Solving problems and thinking creativity
- Making decisions – Logical and intuitively
- Delegating to get things done through others
- Giving feedback that motivates others to change
- Listening like you mean it
- Handling conflict situations smoothly
DAY 5: Becoming a Professional
- Building your brand and reputation
- Becoming a leader
- Leadership styles
- Empowering others
- Presenting yourself in public
- How to structure a presentation
- Using visuals to help make an impact
- Continued learning
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
Providers and Associations
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