An Interactive 5-Day Training Course
Business and Corporate Etiquette
Maintaining Good Business Relationships
Course Overview
Etiquette is about the rules of expected behavior in society. Good business etiquette creates a professional, mutually respectful atmosphere and improves communication. People feel better about their work, their suppliers, their employers and more at ease when they feel respected, and that leads to better relationships as well to influence and persuade people you need a high level of interpersonal skills. We have all experienced moments of embarrassment when others do not understand or are offended by our behavior.
This exciting and challenging Business and Corporate Etiquette training course will help you to improve your impact on others and, in turn, their response to you. These skills will help you in your job, your career and in your life. They do not just apply in face-to-face communication but in online and virtual situations as well.
This GLOMACS Business and Corporate Etiquette training course will highlight:
- How etiquette, emotional intelligence and active listening affect our lives
- To use the skills of correct etiquette in every situation
- Correct forms of address and behavior for both formal and informal situations
- How to handle difficult situations with style
- How to project yourself and your organization perfectly online
Training Objectives
The objectives of this Business and Corporate Etiquette training course are:
- To focus on your ideal image and work to deliver it
- To refine and hone your communications skills to develop successful relationships
- To understand the rules of behavior in every situation
- To provide an opportunity update your social skills and knowledge
- To display courtesy and concern across all communications channels
Who should Attend?
This GLOMACS Business and Corporate Etiquette training course on Business and Corporate Etiquette would benefit a wide range of professionals but is particularly relevant for:
- Public Relations Officers
- Team Leaders and Managers
- Corporate Communications Practitioners
- Public Affairs Specialists
- Marketing Officers
- Sales Staff
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
Training Outline
DAY 1: The Changing World of Etiquette and Social Expectations
- The changing world of communication and the challenges it poses
- The importance of relationships and their impact on reputation
- Establishing and maintaining cordial relationships
- What is your reputation and what would you like it to be?
- Targeting people in your network – what relationships do you need to succeed?
- First impressions count and how to make them
DAY 2: Investing in Yourself
- The importance of appearance, dress, and grooming
- The importance of body language from handshake to hangouts
- Touchpoints and Moments of Truth
- How to prepare for and profit from any networking opportunity
- Assessing and tailoring your style
- Personality types and how to deal with difficult people
DAY 3: Etiquette Across All Media
- Email etiquette
- Formal writing – letters, memos, and reports
- Instant messaging
- Social media
- Online meetings
- Interviews
DAY 4: Mastering Social Events
- How to issue and reply to invitations
- Correct forms of address
- How to introduce people?
- Making small talk
- Dining etiquette and making sense of table settings
- Have them ‘eating out of your hand’
DAY 5: Continuous Improvement
- Setting SMART goals for self-improvement
- Researching your contacts
- Building up a wardrobe for all occasions; dress codes
- Giving and receiving gifts – How to choose?
- The power of follow-up and staying in touch
- Building your confidence and presence
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
Providers and Associations
Sessions in international locations
Online Sessions
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