An Interactive 5-Day Training Course
Business and Corporate Etiquette
Maintaining Good Business Relationships
Course Overview
Business etiquette is more than just good manners—it is a vital skill that shapes how professionals are perceived and how effectively they build relationships. In today’s corporate world, the ability to project confidence, respect, and professionalism can significantly influence workplace interactions and external engagements. The Business and Corporate Etiquette training course is designed to help participants refine their interpersonal skills, enhance their personal impact, and master the rules of conduct in both formal and informal situations. By developing these capabilities, professionals can strengthen their influence, improve communication, and present themselves and their organizations with credibility.
This practical and engaging training course provides essential guidance for handling everyday business situations as well as more challenging encounters. Participants will explore how etiquette intersects with emotional intelligence, active listening, and effective communication to shape positive impressions. They will also learn how to manage complex scenarios with tact, whether in-person or in digital environments, ensuring that they leave a lasting impression of professionalism and courtesy.
This Business and Corporate Etiquette training course will highlight:
- How etiquette, emotional intelligence, and active listening shape professional relationships
- Practical use of correct etiquette skills in diverse situations
- Proper forms of address and behavior in formal and informal contexts
- Techniques for handling difficult situations with composure and style
- Strategies to project yourself and your organization effectively in online settings
Training Outline
- The changing world of communication and the challenges it poses
- The importance of relationships and their impact on reputation
- Establishing and maintaining cordial relationships
- The importance of appearance, dress, and grooming
- The importance of body language from handshake to hangouts
- Personality types and how to deal with difficult people
- Email etiquette
- Formal writing – letters, memos, and reports
- Social media
- How to issue and reply to invitations
- Correct forms of address
- How to introduce people?
- Setting SMART goals for self-improvement
- Researching your contacts
- The power of follow-up and staying in touch
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
Providers and Associations
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
What do you need to learn next?
Check our list of courses or let us customize a course for you.
View courses
