An Interactive 5-Day Training Course
Business Improvement & Quality Techniques
Implementing Recognized Best Practices that Give Maximum
Impact on Business Objectives
Course Overview
This GLOMACS Business Improvement & Quality Techniques training course will help you understand and implement recognized best practice improvement and quality management tools, techniques and approaches. To improve the organisation, these are essential to take your organisation beyond its current state, current practices and current performance. All organisations have the potential for further improvement, however good they are today. Recognizing what is, and where is, the potential for improvement is the first step in the improvement journey, but to achieve the potential requires selecting and applying the right techniques in the right place, in the right way, and at the right time. It has got to be managed well, and that takes deep knowledge.
In this training course you will learn about alternative approaches to business improvement and their pros and cons, as well as the choices that need to be made during implementation, and the merits and demerits of each. Going beyond the ‘Quality hype’, you will gain insight not just to the methods and practices of business improvement and Quality Management, but also to the practical issues of implementation and their solution.
This training course will highlight:
- The meaning of, and options in, Business Improvement
- Key Business Improvement Approaches and Quality Tools
- Understanding how business process improvement and quality techniques can support business strategy and achievement of strategic goals
- The relative merits of the Lean and Lean Six Sigma approaches and tool kits
- The importance and roles of people in improvement
Training Outline
DAY 1: What is Business Improvement?
- Identifying the potential for business improvement
- The role of Quality
- Continuous Improvement
- Total Quality Management
- Project by project improvement
- Benchmarking
DAY 2: Key Business Improvement Approaches & Quality Tools
- Organisational Excellence
- Kaizen
- Process Improvement & Teamwork
- What is the Lean Enterprise?
- Applying the 5 or 6 Lean Principles
- Theory of Constraints
DAY 3: Becoming Lean
- Value Stream Mapping
- The 7 or 8 Wastes
- The 5 or 6 S approach
- Simulation Exercise – Why are we inefficient?
- Simulation Exercise – How do we improve?
- Simulation Exercise – Lessons learnt
DAY 4: Lean Six Sigma
- The convoluted origins
- The Six Sigma/Lean Six Sigma package
- The Lean Six Sigma toolkit
- Making sense of a process and associated data
- LSS Project Management
- The ISO 18404 & ISO 13053 International Standards
DAY 5: People in Improvement
- The need for Cultural change
- Leadership for change
- Creative thinking tools
- Need for a management system for business improvement
- Review of training course
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
Providers and Associations
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
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