An Interactive 5-Day Training Course
Certified Administrative Professional
Professional Skills for Administrators & Secretaries
Course Overview
The Saudi GLOMACS Certified Administrative Professional training course is designed to equip participants with the vital skills and knowledge needed to thrive in office administration. Covering everything from administrative duties to personal development, office management, and communication, this comprehensive training course helps participants strengthen their professional capabilities and confidence. Suitable for both newcomers and experienced professionals, the training course provides practical tools to enhance efficiency, improve workplace relationships, and ensure administrative excellence.
Through hands-on learning and real-world applications, participants will gain mastery of essential office technologies, sharpen their time management and organizational skills, and develop professionalism that aligns with global standards. By the end of the training course, attendees will be prepared to add measurable value to their organizations, support leadership more effectively, and advance their own careers in administration.
This Certified Administrative Professional training course will highlight:
- Administrative assistant duties and responsibilities essential for modern offices
- Personal development strategies for professional growth and confidence
- Effective techniques in general office and records management
- Time and task management skills for greater productivity
- Professional communication and customer service excellence
Training Outline
- Understand the role and responsibilities of an administrative professional.
- Demonstrate basic office skills, such as filing, typing, and using office equipment.
- Learn how to manage time effectively and prioritize tasks.
- Learn about the different types of office software applications, such as word processing, spreadsheet, and presentation software.
- Create and manage electronic documents.
- Use email and other communication tools effectively.
- Learn about customer service principles and practices.
- Provide excellent customer service to internal and external customers.
- Handle difficult customer interactions.
- Learn about the different types of office management, such as project management, inventory management, and budget management.
- Develop and implement office procedures and policies.
- Manage office supplies and equipment.
- Review the essential skills and knowledge for a career in administrative professional.
- Practice applying these skills and knowledge in real-world scenarios.
- Receive feedback on your performance.
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
Providers and Associations
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
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