A Human Resource Certification Institute (HRCI) Pre-approved Training Course
Coaching for Supervisors
Course Overview
Directive approaches to management, whilst ensuring that a task is executed, do little to help people to develop a sense of how best to do things for themselves. Coaching helps people to use their own resources to solve problems, make decisions, develop their skills, determine the best methods of working and become more creative and productive.
This intensive and highly interactive training course is designed to help you to develop the skills of coaching excellence. It will lead you through every stage of the coaching process, from setting up the coaching agreement (whether formal or informal) to help you to develop your staff members to become self-sufficient. As they learn to think more for themselves and work with reduced supervision, so they make better use of their time and free up more of yours, with obvious benefits for the entire team.
The training course is designed for those in supervisory, team leader or management positions who want to get more from their staff and invest in their longer-term future.
Training Objectives
By participating in this training course you will:
- Understand and begin to develop the qualities of an excellent coach
- Be able to coach confidently in practice, based on sound, tried and tested principles
- Be able to help your staff to become more motivated and self-sufficient
- Be able to coach in a structured way which can be used both in formal and informal coaching
- Be able to apply a variety of different coaching tools
- Be able to adapt your coaching style cross-culturally
- Be able to help your staff to grow professionally and personally
Who should Attend?
The GLOMACS training course is designed for anyone who wants to get more from their staff and invest in their longer term future. This includes, but is not limited to:
- Supervisors
- Team leaders
- Managers
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
Training Outline
DAY 1: Establishing the Coaching Relationship
- Distinguishing between coaching, mentoring and counselling
- What is coaching and when is it appropriate to coach?
- Benefits of coaching to both coach and coachee
- Developing the qualities of an effective coach
- Ethical and professional guidelines in coaching
- Professional conduct
- Conflicts of interest
- Confidentiality and privacy
- Understanding the coachee’s motivational drivers
- Diagnosing need: establishing the purpose of a coaching session
- A model for powerful questioning
- Coaching models
- Problem and need
- The GROW model – a structure for effective coaching
- The OSKAR model – solution-focused coaching
- Practical – Peer-to-peer coaching session using a coaching model
DAY 2: Coaching in Action
- Emotional intelligence and coaching
- Developing your self-awareness and awareness of your coachee
- Developing rapport with the coachee
- Active listening and listening without assumptions
- Direct communication
- Language and influence
- Positive versus negative language
- Non-verbal communication in coaching
- ‘Reading’ people to enhance communication
- Understanding visual, auditory and kinaesthetic preferences
- ‘Meta-programmes’ – the filters of our experience
- Giving powerful feedback
- Practical – Peer-to-peer coaching sessions
DAY 3: Increasing Performance through Coaching
- Planning and goal setting
- The power of goal setting
- SMART goals
- Creating a realistic and stretching plan
- Coaching for better time management and productivity
- The Covey time matrix
- Coaching underperformers to high potential
- Coaching and succession planning
- Practical – Coaching practice
- Coaching practice building on the learning from the three days of the course
- Action planning
- Next steps
- Application in the workplace
- Developing your experience as a workplace coach
- Review, evaluation and close
Certificates
- On successful completion of this training course, GLOMACS Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor and Re-Certification credits from HR Certification Institute (HRCI), will be awarded to the delegates
Accreditation
GLOMACS is proud to hold the Approved Provider status with HR Certification Institute (HRCI®), an internationally recognized certifying organization for the human resource profession. This partnership grants us the ability to provide pre-approved HR Courses which qualify for re-certification credit of HR Professionals.
HR Certification Institute's® (www.HRCI.org) official seal confirms that GLOMACS meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®."
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
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