An Interactive 5-Day Training Course
Conversational Leadership
Leveraging the Power of Positive Communication Strategies
Course Overview
In the 21st century, the top-down, command-and-control method of leading others is quickly becoming obsolete in most modern organisations. Increased globalisation, shifting employer-employee relationships and thriving in a tech-driven, hyper-connected world have drastically diminished the efficacy of a purely directive approach to leadership. As a result, managers across all business sectors and geographies are shifting towards a more consultative, conversation driven model - one that is in tune with the demands of the modern workplace. Conversational Leadership - a style of leading rooted in effective communication - has therefore become a much-debated topic in recent years.
In this Conversational Leadership training course, delegates will have the opportunity to develop a deep understanding of the conversational leadership style, as well as take away a comprehensive toolkit that will enable them to lead through the power of conversation. Training course participants will discover and explore their own conversational style, and learn a broad range of communication-based techniques that will take their ability to lead, influence, transform, connect and decision-make to the next level.
Training Objectives
The main skills that participants will gain from this Conversational Leadership training course are:
- Develop highly efficient communication strategies
- Gain advanced-level Emotional Intelligence (EQ) skills
- Learn how connect with with key stakeholders
Organisational Impact
The behavioral changes participants can expect as a result of Conversational Leadership training course are:
- Improved behavioural relationship management
- Better ability to shape performance
- Higher confidence to steer conversations to achieve desired outcomes
Personal Impact
The competencies participants will acquire during Conversational Leadership training course are:
- Communicating, relating and connecting
- Influencing, persuading and inspiring
- Fostering innovation and agility
Who should Attend?
This Conversational Leadership training course is suitable to a wide range of professionals but will greatly benefit:
- Senior Business Leaders
- Executives and Director-Level Individuals
- Departmental, Business-Unit and Functional Managers
- Mid-Level and First-Line Managers
- Leaders and Managers whose success depends on their ability to connect and communicate
Training Outline
DAY 1: Conversational Leadership
- What is conversational leadership
- The transformative power of conversational leadership
- Who’s talking? Knowing yourself and your conversational style
- Beyond conversing: Building trust, respect and loyalty
DAY 2: Emotional Intelligence: the bedrock of conversational success
- Emotional Intelligence - the foundation of every conversation
- EQ and ‘Conversational Intelligence’ - the parallels
- HACs - tapping into the power of honest, authentic conversations
- EQ and organisational culture
DAY 3: Influencing, Persuading and Inspiring Others Through Conversation
- Transactional Analysis (TA) - navigating power dynamics in your conversations
- Conversational approaches to influencing and persuading
- Inspirational, transformational and conversational leadership: the parallels
- Effective Stakeholder conversations
DAY 4: Conversations to Foster Agility, Creativity and Innovation
- Creating mechanisms for creative problem solving through conversation
- The power of conversation in creating an agile organisation
- Walk the talk: the power of role modelling
- Effective decision making: quality data, quality conversations and speed of execution
DAY 5: Applying Conversational Strategies
- Developing performance through team conversations
- Essential conversations when leading change and transformation
- Leveraging coaching conversations
- From insight to action
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
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