An Interactive 5-Day Training Course
Design Thinking Leadership
A Catalyst for Innovation and Growth
Course Overview
This Design Thinking Leadership training course is designed to help you and your team solve complex problems by empathizing with users, generating and refining ideas, prototyping, and creating value-driven solutions. You’ll learn both the theory and practical skills of Design Thinking, which you can immediately apply in your work environment. The training course also covers team management, helping you build and manage teams that deliver innovative solutions. By taking this training course, you’ll be able to drive significant enhancements in product and service developments, customer satisfaction, and strategic execution. This training course is ideal for leaders seeking a departure from conventional thinking and looking to inspire new ways to solve both existing issues and new problems through enhanced collaboration and coordinated practice.
This training course teaches you how to solve complex problems by empathizing with users, generating and refining ideas, prototyping, and creating value-driven solutions. You will learn both the theory and practical skills of Design Thinking, which you can immediately apply in your work environment. The training course also covers team management, helping you build and manage teams that deliver innovative solutions. By taking this training course, you’ll be able to drive significant enhancements in product and service developments, customer satisfaction, and strategic execution. Additionally, you’ll learn to build and manage teams that deliver innovative solutions, setting the stage to drive significant enhancements in product and service developments, customer satisfaction, and strategic execution.
This is a practice based training course, which emphasizes engagement, interaction and practice. The methods used in this Design Thinking Leadership training course include:
- Design skills practice in group activities
- Reflection to deepen learning through group discussions
- Introduction of content, examples via short, interactive presentations
- Short video clips
- Participants will be given the opportunity, to work in teams to practice problem definition, idea generation then developing and testing prototypes.
Training Objectives
Embark on a transformative journey with the Design Thinking Leadership training course, where you'll explore:
- Dynamic problem solving strategies: Uncover the entire design thinking cycle, equipping yourself with innovative approaches to tackle intricate organizational challenges
- User-centric excellence: Develop indispensable skills to comprehend and fulfill customer needs, a pivotal aspect in elevating the design of products and services
- Hands-on ideation and creative spark: Acquire powerful techniques that ignite creative thinking and foster idea generation within teams, serving as a catalyst for organizational advancement
- Prototyping mastery and feedback integration: Understand the value of making prototype and how they can better our understanding of a problem by seamlessly integrating feedback loops for continuous enhancements and breakthroughs
- Implementation for business success: Learn the seamless integration of Design Thinking into your organization's fabric or for one off projects, amplifying overall performance and sharpening competitiveness in the business landscape when needed
This training course is tailor-made for leaders seeking innovative problem-solving techniques. Whether you are a seasoned professional or an aspiring leader, if you're committed to mastering design thinking and human-centered problem-solving, this training course is your gateway to success.
Organisational Impact
Delegates will develop their ability to use design thinking to become more proactive, creative and innovative to implement business solutions through:
- Advanced problem solving techniques: Delegates will develop sophisticated skills in tackling complex problems with a creative and strategic approach
- Deeper customer understanding: The training course enhances delegate’s ability to empathize with users, crucial for roles that require a strong customer focus
- Elevated creative and innovative thinking: Delegates will leave with tools to drive creativity and innovation, fostering a culture of ongoing improvement
- Enhanced team collaboration skills: The training course will strengthen abilities in teamwork, communication, and leadership, essential for effective team management
- Greater flexibility and responsiveness: Learning design thinking methodologies equips delegates with the adaptability needed to respond swiftly to industry changes and organizational demands
Personal Impact
The competencies participants will acquire during the Design Thinking Leadership training course are:
- Consolidate the tools and techniques for thinking creatively
- Make better decisions for solving problems innovatively and successfully
- Learn a process for ensuring that your team contribute effectively
- Enhance creative thinking in the workplace
- Display the confidence to tackle complex issues courageously
- Employ a comprehensive toolkit of methods and techniques to ensure success in any situation
Who should Attend?
This Design Thinking Leadership training course is suitable to a wide range of professionals but will greatly benefit:
- Business Managers
- Team Leaders
- Process Leaders
- Functional Managers
- Program Managers
- Project Managers
- Newly Appointed Managers
- Members in Innovation Hubs
Training Outline
DAY 1: Introduction to Design Thinking
- Introduction to design thinking
- Creative problem solving process: deterministic, path dependent and path creation
- Mindset and question framing for results
- Leadership and creative teams
- Team structure and dynamics
DAY 2: Building Insights, Defining the Problem & Prioritizing Needs
- Tools and techniques to better understand the problem
- Techniques for empathizing with users
- Building user personas and empathy maps
- Defining the problem
- Techniques for defining and framing problems
- Tools for problem analysis of data
- Prioritizing needs and requirements
- Using data to prioritizing needs
- Using a requirements table to support decision making
DAY 3: Ideation, Prototyping and Testing
- Ideation: Generating creative solutions
- Techniques for ideation and concept develop development
- Methods to foster innovation within teams
- Selecting and refining ideas
- Prototyping solutions for different insights
- Importance of rapid prototyping from post-it notes to 3D printing
- Gathering feedback and learning from prototypes
- Testing ideas and assumptions
- Group thinking strategies and control
- Evaluating ideas objectively
DAY 4: Practical Applications of Design Thinking and Creative Innovations
- Putting the learning into practice
- Module 4 will focus on applying the learning from modules 1,2 & 3
- Through the use of case studies participants will:
- Empathies with a user group
- Define a problem
- Ideate a range of possible solutions
- Prototype a range of solution principals
- Test these designs against user needs and requirements
DAY 5: Overcoming Challenges and Barriers
- Overcoming challenges and barriers
- Communicating the decision
- Changing mindsets to adopt design thinking
- Harnessing the power of conflict and differences
- Conclusion and future trends
- Recap of key learning
- Future trends
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
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