A Human Resource Certification Institute (HRCI) Pre-approved Training Course
Essential Facilitation Skills and the Psychology of Groups
Understanding Group Dynamics and Designing Events
Course Overview
This GLOMACS Essential Facilitation Skills and the Psychology of Groups training course is a unique, engaging and will give you a set of excellent transferable group facilitation skills. This is a very practical course delivered excitingly and appealingly.
With this course, it is aimed at professionals who are involved in projects that require bringing together diverse to gather and share knowledge, solve problems, and build better working relationships. Small-group facilitation skills are essential to design and deliver useful and engaging activities.
A facilitator is someone who uses knowledge of group processes to formulate and deliver the needed structure for meeting interactions to be effective. A facilitator focuses on group dynamics, allowing the participants to focus on their work together. The course is taught by an experienced workplace psychologist and professional facilitator.
This training course will highlight:
- The psychology of the group
- How to plan group interventions to deliver outcomes?
- Guiding principles for facilitators
- Practical tools for facilitation
- Steps for planning and structuring exercises
Training Objectives
At the end of this training course, you will learn to:
- Understand the facilitator role and basic principles of group processes
- Plan and structure an effective small group session, paying attention to helpful structures and interventions before, during and after a group event
- Use a variety of methods to direct and guide groups
- Identify and flex your facilitation style with self-awareness, authority and presence
- Develop strategies for managing dynamics in diverse cross cultural and inter-generational groups
- Accurately and skillfully capture and summarises information
Who should Attend?
This GLOMACS training course is suitable for a wide range of professionals but will greatly benefit:
- Anyone who facilitates or runs meetings
- Training & Development Staff
- Managers and Leaders who need to facilitate groups
- Project Management Professionals who need to facilitate small groups
- HR Professionals
- HR Business Partners
- Professionals who need to facilitate external groups
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
Training Outline
DAY 1: Fundamentals of Facilitation
- Facilitation Explained
- Establishing Ground Rules
- How A Facilitator Differs from A Presenter?
- Four Guiding Principles for Facilitators (ORID)
- Changing Role of the Facilitator
DAY 2: The Group Dynamic & Avoiding Defensiveness
- The Difference between Groups and Teams
- Group Entitativity
- The Stages of Group Development
- Understanding Group Dynamics
- Groupthink - Avoiding Flaws in Group Decision-making
DAY 3: The Dynamics of Facilitation & Cultural Issues
- Principles Underlying Facilitation of Learning
- The Six Dimensions for Facilitation
- Planning and Structuring Exercises
- Cultural Issues in Facilitation
- Understanding and Responding to Cultural Differences
DAY 4: Practical Tools for Facilitation
- Room Setup Considerations
- Roles in a Group Facilitated Exercises and Meetings
- Planning and Structuring
- Dealing with ‘Difficult’ People
- Seven Techniques for Small Group Work
DAY 5: A Specialist Facilitation Technique: The World Café
- Introduction to the World Café Methods
- The Advantages and Disadvantages of the Method
- World Café Conversations, Guidelines, and Design Principles
- Five Ways to Make Collective Knowledge Visible
- Collective Creativity
Certificates
- On successful completion of this training course, GLOMACS Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor and Re-Certification credits from HR Certification Institute (HRCI), will be awarded to the delegates
Accreditation

GLOMACS is proud to hold the Approved Provider status with HR Certification Institute (HRCI®), an internationally recognized certifying organization for the human resource profession. This partnership grants us the ability to provide pre-approved HR Courses which qualify for re-certification credit of HR Professionals.
HR Certification Institute's® (www.HRCI.org) official seal confirms that GLOMACS meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®."


GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
Providers and Associations
What do you need to learn next?
Check our list of courses or let us customize a course for you.
View courses