An Interactive 5-Day Training Course
Human Performance in the Energy Sector
Understanding the Cause and Effect of Human Behavior within an Organization
Course Overview
“Human error” is ascribed as the cause of incidents, whether its injuries, unit trips, equipment damage, environmental releases, etc. How can we minimise events caused by human failures? For long, there has not been a good answer to that question. Understanding the complex nature of human error educates us how it can be managed in a better way. This turns to positive results in all parts of your organization, and at a personal level. Nobody wants to be the individual singled out for an error, especially when anyone given the same situation would have made the same mistake.
This GLOMACS training course allows delegates to predict, prevent, and correct human error within the framework of the systems they work within. In this training course, you will gain an understanding of human performance (HP) and its critical role for effective safety management and incident investigation. You will discover the five critical principles of human performance and learn to identify and differentiate between latent conditions and active triggers.
Training Objectives
Upon successful completion of this GLOMACS training course, the delegates will be able to understand:
- Precursors of human error
- Organizational influences on human behaviour/errors
- Event failure analysis
- Organizational drifting
- Error reduction tools
- Effective performance coaching techniques
- Culture of change methods
- Learning organizations and event learning teams
Who should Attend?
This Human Performance in the Energy Sector course is designed for safety managers, operational managers, and human resource managers across all industries who are seeking a better understanding of the role of human error in industry including:
- HSE Personnel
- Safety Officers
- Plant Managers
- Engineers
- Maintenance Operatives undertaking service or maintenance work on industrial equipment
- Facility managers, workplace committee members and others who may need general awareness of human performance traits
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
Training Outline
DAY 1: Introduction to Human Performance
- Overview
- Human Performance
- Anatomy of an Event
- Strategic Approach for Human Performance
- Principles of Human Performance
- Human Fallibility
- Performance Modes
DAY 2: Culture and Leadership/Human Performance Evolution
- Organizational Culture
- Safety Culture
- Leadership
- Key Leadership Practices
- Behaviour Engineering Model
- Create a Just Culture
- Performance of a Gap Analysis
- Culpability Decision Tree
- Establishing a Reporting Culture
- Factors that Impact Organizations
DAY 3: Managing Controls
- Controls
- Defence-in-depth
- Performance Model
- Managing Controls
- Tools for Finding Latent Organizational Conditions
- Warning Flags-Factors that Defeat Controls
DAY 4: Management Tools
- Benchmarking
- Observations & Self-Assessments
- Performance Indicators
- Independent Oversight
- Work Product Review
- Investigating Events Triggered by Human Error
- Change Management
- Reporting Errors and Near Missed
- Culpability Decision Tree
- Employee Surveys
DAY 5: Human Performance Tools for Individuals and Teams
- Task Preview
- Job-site Review
- Questioning Attitude – at the Activity Level
- Questioning Attitude – Work Planning and Preparation
- Pause When Unsure
- Self-Checking
- Procedure Use and Adherence
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation

GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
Providers and Associations
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