An Interactive 5-Day Training Course
Knowledge Management in Public Sector Organizations
The Challenge of Control and Intermediation
Course Overview
This GLOMACS Knowledge Management in Public Sector Organisations training course provides a framework for public sector development driven by knowledge creation, dissemination and application, The program will help enhance the learner’s knowledge and understanding of the nature of knowledge and information, their organisation and production, the process of creation and dissemination and their relationship with public value. This Knowledge Management in Public Sector Organisations training course will provide insight into the distinction between public and private sector, value creation and value extraction, and the effect of information asymmetries on knowledge sharing frameworks and practices.
This Knowledge Management in Public Sector Organisations training course will introduce the key elements of public and private knowledge, frameworks for knowledge protection and rights to access, how public policies are designed to govern the knowledge sharing environment, and the role of Government and policy makers for supporting the knowledge management process. Participants will explore alternative digital platforms assisting in knowledge management and how to draw boundaries between proprietary knowledge and public information.
This Knowledge Management in Public Sector Organisations training course will highlight:
- Fundamental concepts of the knowledge management process, including creation, organisation, storage, dissemination, and protection
- Guiding principles for the transformation of public information to proprietary knowledge
- The relationship between knowledge management, internal coordination and control, and organisational productivity
- Knowledge sharing in the context of uncertainties
- New approaches to creativity, innovation, and knowledge management
- Understanding intellectual property rights and boundaries across public and private knowledge dissemination
- On-line resources for private and enterprise knowledge management
Training Objectives
This Knowledge Management in Public Sector Organisations training course is structured to enhance full understanding of the components of the knowledge management process and how to govern the knowledge creation and access and implementation across the public and the private sector.
At the end of this Knowledge Management in Public Sector Organisations training course, you will learn to:
- Understand the basic concepts and key terms of knowledge creation, sharing and control
- Practice group processes of knowledge management and organisation
- Improve knowledge translation and utilisation in multi-disciplinary teams
- Handle professionally information dissemination, record keeping and knowledge extraction
- Explore different frameworks and models for knowledge creation and protection
- Outline the major challenges to public sector for balancing between effective knowledge management and open knowledge sharing platforms
Who should Attend?
This GLOMACS Knowledge Management in Public Sector Organisations training course is suitable to a wide range of professionals in Governmental organisations and private entities of all diversified lines of business which are planning to utilise the knowledge management profession., but will greatly benefit:
- Directors aspiring development
- Board Secretaries / Board Consultants / Corporate Counsel
- Officers involved in the process of Knowledge Management
- C Suite Executives (CIO, CTO, CFO, CMO, CHRO, etc.)
- Officers in public organisations responsible for external relations
- Officers in Charge of the implementation of Intellectual property protection
- Managers with responsibility for staff development through knowledge enhanced practices
- Team Managers
- Senior Management and Middle Management of a diverse workforce
- Public Sector Employees dedicated to learning and self-development through knowledge acquisition
- Young graduates that aspire a professional career as knowledge managers
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
Training Outline
DAY 1: Introduction to the Process of Managing Knowledge
- The difference between knowledge and information
- Types of knowledge
- The principles of knowledge management
- Translation across implicit and explicit knowledge
- Roles & responsibilities of communication officers and knowledge management officers
- Supporting institutionalisation of tribal knowledge
- Designing the knowledge management system
DAY 2: The Commons as a Platform for Knowledge Sharing
- The history of the Commons
- Social and technical platforms for knowledge sharing
- Creativity and collective sources of knowledge
- Knowledge collaborations
- Wikis, libraries and hints
- How to create a knowledge sharing environment
- The role of social interactions in the knowledge creation process
DAY 3: Knowledge Protection and Control of Knowledge Flows
- Permissions, transparency and access rights to knowledge
- Enterprise applications
- Employee generated content
- Digital workplaces and intranets
- Background to intellectual property protection
- IP rights and knowledge protection
- Cyber security and know-how protection
DAY 4: Knowledge Boundaries in the Public and Private Sector
- What activities are in the public sector?
- Public office and value added to society
- Interdisciplinarity and the public administration process
- Stakeholders to the knowledge management process
- The boundary between knowledge production and services
- Knowledge management for audit purpose
DAY 5: Challenges and Barriers to Knowledge Management in the Public Sector
- Knowledge management solutions checklist
- The knowledge sharing challenge
- The challenge of search and retrieve
- Organisational silos
- Information overload
- Overcoming physical barriers to knowledge management
- Strengthening the digital environment
- Remote work and knowledge hoarding
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation

GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
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