An Interactive 10-Day Training Course
Leading Business Strategy Through Operational Excellence
Aligning Strategies and Operations to Enhance Corporate Values
Course Overview
This Leading Business Strategy through Operational Excellence training course is designed to enable leaders and professionals to spearhead the integration of their organizational processes across organizational boundaries and existing systems in order to excel in the digital age. Operational managers deliver business performance by effectively influencing work teams and co-coordinating among functions. This course will enable you to enhance and create value to your organization by aligning department goals with your organization’s strategic vision and mission.
The focus of the first week of this 2-week training course will be on Strategic Operations Leadership in which delegates learn to plan and implement change to meet stakeholders’ needs, create an innovative culture which leverage department's core competencies, and gain the leadership skills to effectively integrate strategic thinking with daily operations.
The second week focuses on Operational Excellence which will equip the participants with the knowledge, skills, and behavioral competencies required to support an Operational Excellence programme and contribute significantly to the bottom line of your organisation, reducing variation, defects, cycle times, lead times, waste, and costs within your operations. It supports the drive for sustainable profitability and growth within your organisation by adopting a holistic approach to improvement. The essence of Operational Excellence is an organisational culture that achieves long-term sustainable growth and performance development by enhancing employee empowerment and motivation.
This training course is designed for leaders and practitioners wishing to transform their organisations through strategy and culture, and through the application of operational excellence approaches, methodologies, processes, and tools.
This GLOMACS Leading Business Strategy through Operational Excellence training course will highlight:
- Understanding the critical aspects of strategic thinking and operational excellence
- Leveraging operational strengths to enhance stakeholders’ value
- Executing Strategy and lean organizational practices at the operational level
- Managing projects and practicing process management practices effectively
- Managing operational change management to influence an innovative culture
Modules
This training course is split into two modules:
Module I - Strategic Operations Leadership
Module II - Operational Excellence
Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.
Training Objectives
At the end of this Leading Business Strategy through Operational Excellence training course, participants will be able to:
- Align operations improvements with business strategy to support growth and achieve the organization’s strategic objectives
- Build strategic thinking into operations excellence efforts
- Appreciate the contemporary challenges that operations leaders need to deal within dynamic environment.
- Understand current strategies for improved operations competitiveness
- Influence organizational culture and employee behavior to align strategic goals and operations management
- Implement Lean Organization principles, methodologies to achieve key operational excellence goals – easier, better, faster, and cheaper
Who should Attend?
This Leading Business Strategy through Operational Excellence training course is appropriate for everyone in the organization but may be of special interest to anyone charged with driving the improvement of operating performance.
This GLOMACS Leading Business Strategy through Operational Excellence training course is suitable to a wide range of professionals but will greatly benefit:
- Directors and Vice Presidents
- Manufacturing, Quality, and Operations Managers
- Supply Chain Personnel
- Operations Personnel
- Team Leaders
- Technical Staff
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
Training Outline
Module 1: Strategic Operations Leadership
DAY 1: Critical Aspects of Strategic Thinking
- Strategy in the context of operations management
- Distinguishing between strategic thinking and planning
- Identifying the strategic challenges facing operational managers
- Identifying the impact of strategy on operational activity
- Aligning the organization's vision with reality
- Creating sustainable competitive advantage
DAY 2: Leveraging Operational Strengths to Enhance Stakeholders’ Value
- Organisational vs. operational competencies
- Identifying the key strengths within your operation
- Rating competencies against strategic goals
- The importance of stakeholders in the strategy process
- Satisfying the needs of the stakeholders
- Positioning yourself within the four cycles of operational effectiveness
- Macro-environment scanning with PESTLE
- Micro-environment scanning with Porter's Five Forces
DAY 3: Executing Strategy at The Operational Level
- Qualifying the gaps between operational and organisational vision
- Establishing the foundation for realising goals
- Questioning assumptions: Discover new solutions and findings
- Managing operational strategic assets
- Rigorous planning through scenario assessment
- Quantifying the impact of proposed solutions
DAY 4: Creating An Innovative Culture
- The importance of innovation in strategic thinking
- Meeting the five preconditions for an innovative culture
- Facilitating team innovation
- Generating innovation ideas using tools for creativity
- Benchmarking objectives against actual performance
DAY 5: Operational Change Management
- Understanding stakeholders’ response to change on the change curve
- Implementing operational change using the ADKAR change process
- Gaining commitment using the influence model
- Applying influencing techniques to overcome resistance
- Earning support with entrepreneurial techniques
Module 2: Operational Excellence
DAY 6: Operational Excellence Perspectives & Strategic Approach
- The OPEX framework, principles, benefits
- Elements of strategic approach – McKinsey’s 7S, Balanced Scorecard, Strategy Map
- McKinsey’s 7S model
- Balanced scorecard (BSC)
- Strategy map
- Integrated Management Systems – Quality, Environmental, Safety & Health (ISO 9001, 14001, 45001)
DAY 7: Managing Projects
- Project pipeline development and prioritization
- Overview of PM lifecycle
- Business case proposal
- Project planning toolbox – WBS, Gantt Chart, Risk Management etc.
- Project execution & monitoring
- Project closure
DAY 8: Practices & Methodologies for Operational Excellence
- Continuous improvement
- Improving cross-functional processes – SIPOC, Swimlane
- Finding & eliminating wastes
- Reducing Costs of Quality (COQ)
- A3 problem solving, DMAIC & PDCA cycle
- Theory of Constraints (TOC)
DAY 9: Lean Organization Practices
- Lean management 4P framework
- The 14 principles of lean organization
- Tools selection and use – Idea generation, data analysis, decision making
- Total Productive Maintenance (TPM)
- Visual management – 5S, Kanban
DAY 10: Cultural Leadership
- Change leadership
- Conflict resolution
- Consensus building
- Motivating individuals
- Team building
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation

GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
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