An Interactive 5-Day Training Course

Peer Mediation for Police Organisations

Preventing and Resolving Conflict, Disputes and Grievances with
Uniformed and Non-uniformed Staff

Peer Mediation for Police Organisations

Course Overview

This attractive GLOMACS Peer Mediation for Police Organisations training course will enable the participants to become peer workplace mediators and deal with conflict, grievances, and other employee disputes in their workplace. This will provide the participants with a thorough understanding of peer workplace mediation, methods, and practices. Mediation is generally defined as the intervention in a negotiation or a conflict of an acceptable third party who has limited decision-making power, who assists the involved parties to reach voluntarily a mutually acceptable settlement of the issues in a dispute. Mediation can have success rates up to ninety percent and is one of the most effective forms of alternative dispute resolution. 

During the five days, the participants will be given the opportunity to develop their skills in peer mediation using a co-mediation model suitable for police organisations and other uniformed services. There will be many practical sessions where the participants can practice and experience peer mediation techniques and practices. The skills learned on a very hands-on course can not only be used in mediation practice but also will equip participants with skills useful for all management, leadership, and officer roles. Many Police Organisations world-wide have found peer mediation to be a cost-effective way of reducing costs, lowering turnover, and improving the overall performance of their organisations.

Training Objectives

At the end of this GLOMACS training course, the participants will learn to:

  • Apply a model of effective workplace mediation in a Police Organisation
  • Develop your skills in core mediation practice suitable for workplace conflict
  • Understand the basics of reaching and formalising mediation agreements
  • Be aware of one’s own abilities and limitations in conducting workplace mediation sessions
  • Develop an ethical framework for the practice of workplace mediation
  • List the six-stages of the peer mediation process

Who should Attend?

This GLOMACS training course is suitable for a broad range of professionals but will greatly benefit:

  • Officers and Non-officers
  • Managers and Leaders
  • Internal Welfare or Support Staff
  • Human Resources (HR) Staff at all levels
  • Any Manager needing to deal with workplace conflict
  • Any Staff Member (Uniformed or Non-Uniformed) who wished to become a peer mediator in their organisation

Training Outline

  • The Six-stage Peer Mediation Process
  • Mediation Impartiality
  • Room and Furniture Setup
  • Reframing Methods
  • Blockages - moving disputants’ forwards
  • Negotiation Techniques
  • Improving Communication between Parties
  • Your Mediation Toolbox
  • Reaching Agreement
  • Bullying and Harassment
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance

GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.

Providers and Associations

Oxford Management Centre
Oxford Management Centre

A GLOMACS - Oxford Management Centre collaboration aimed at providing the best training services and benefits to our valued clients.


Additional sessions in international locations

Venue: Dubai - UAE
Fee: US $5,950
Date: 08-12 Jul 2024
Book a seat
Venue: Dubai - UAE
Fee: US $5,950
Date: 25-29 Nov 2024
Book a seat
Venue: Dubai - UAE
Fee: US $5,950
Date: 14-18 Jul 2025
Book a seat
Venue: Dubai - UAE
Fee: US $5,950
Date: 01-05 Dec 2025
Book a seat
Do you have any questions about this course?

Request Info

Request for In-house

What do you need to learn next?

Check our list of courses or let us customize a course for you.

View courses
Need Help Finding The Right Training?

Our training advisors are here for you.

Contact Us

Subscribe to Our Newsletter

Stay up to date on the latest and greatest, get special announcements of new, original Training Courses.

    Subscribe to Our Newsletter

    Chat with an assistant

    Thank you for contacting SAUDI GLOMACS
    How may I assist you?