Performance Measurement in Government

Workplaces whether public or private, are experiencing massive changes that are challenging nominal ways of working and workforce expectations. The economic realities of ongoing financial constraints and reduced headcounts and budgets; coupled with increasing stakeholder expectations are creating a demanding environment where employees are expected to deliver results regardless of the mounting challenges.

In addition, the working styles of a new generation and new technologies have created a plugged-in and connected workforce that is engulfed in real time response requirements via instant messaging, email, phone calls, and mobile and social network access. This connectivity has not necessarily translated into increased employee engagement, motivation or improved performance. Instead, employees are becoming increasingly overwhelmed by this new work context, while also trying to seek work life balance.

However, more so now than ever, by adapting effective performance management practices, leaders in the public sector can enable employees to identify organizational priorities and realign their efforts, ultimately helping to increase overall productivity and engagement. Effective performance management practices not only help organizations continue to raise the bar, but also engage employees on the efforts and behaviors required for both personal and organizational success.

This  GLOMACS  training course has the following learning Outcomes:

• Design and Introduce an Effective Performance Management Scheme for Public Sector Organizations
• Implement Proven best practice approaches for aligning programs and management initiatives to an integrated performance management system for your government organization
• Design proven strategies for gaining leadership buy-in for performance improvement initiatives via building a high performance team
• Leading with a resolve that focuses and aligns the critical balance between Accountability, Responsibility and Empowerment

By the end of this Performance Measurement in Government training course, participants will be able to:

• Secure buy-in from all stakeholders for using performance management in the public sector
• Overcome resistance to performance measurement transparency and reporting requirements
• Integrate performance management initiatives into other ongoing management improvement efforts
• Lead cultural change within the public sector to achieve improved results
• Utilize performance measures with proven techniques of evidence-based analysis, performance measurements, reporting and benchmarking
• Devise and lead performance improvement teams – working across program silos to obtain effective results across the organization
• Make direct connections between performance management and organizational goals
• Demonstrate best practices in addressing and resolving work-performance related problems

This GLOMACS training course is suitable to a wide range of professionals but will greatly benefit:

• Individuals who will lead or play a key execution role in performance improvement initiatives in their public sector organization
• Public sector Managers and Team Leaders
• Supervisors responsible for the use and application of performance management and appraisal techniques within the public sector
• Performance management Officers
• Human Resource Directors
• Employee Relations Managers