An Interactive 5-Day Training Course
Sales Professional Training
From Seller to Trusted Advisor
Course Overview
Companies of all kinds rely on skilled, motivated and knowledgeable sales professionals to grow their customer base and increase their revenue. This GLOMACS Sales Professional Training course is designed to give delegates the knowledge and confidence they require to overcome objections, close more sales, and generate new business opportunities. Specific emphasis is placed on developing face-to-face communication skills, persuasion techniques, and sales negotiation strategies.
In this advanced sales GLOMACS training seminar, delegates will discover how to utilize interpersonal skills to quickly build trust and rapport with their customers and prospects. In addition, delegates will learn how to effectively identify and develop key account customers by applying professional sales best practices.
- Plan, manage, and control the sales process to increase sales effectiveness
- Diagnose and resolve problems that create obstacles to new business opportunities
- Successfully resolve customer objections and close the sale
- Utilize time-proven sales negotiation techniques and persuasion skills
- Maximize social media selling strategies to increase revenue
Training Objectives
By the end of this GLOMACS training seminar, delegates will be able to:
- Describe effective strategies for developing new business opportunities
- Incorporate social media marketing best practices to increase sales
- Utilize body language to build trust and rapport face-to-face or over the phone
- Design a multimedia sales presentation
- Overcome customer sales objections and close the sale
- Customize a sales presentation to appeal to the four customer “buying styles”
Who should Attend?
This GLOMACS Sales Professional Training course is for anyone who desires to expand their expertise in sales best practices and procedures. Delegates do not require any previous sales experience to benefit from this training.
This GLOMACS training course is suitable for a wide range of sales professionals, but will greatly benefit:
- Corporate Sales Trainers
- Sales Territory Account Representatives
- Sales and Marketing Managers
- Field Service Representatives
- Business Development Managers
- Sales and Marketing support Team Members
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
Training Outline
DAY 1: Advanced Communication Skills to Increase Sales
- How to Make and Excellent First Impression
- Overcoming Interpersonal Communication Barriers
- Active Listening and Questioning Skills Development
- Strategies to Improve Telephone Communication Effectiveness
- Silent Messages: Interpreting a Customer’s Body Language Gestures
- How to accurately determine a customer’s “buying style?”
DAY 2: Delivering Dynamic Face-to-Face Sales Presentations
- Top 7 Reasons Why Customers Don't Buy
- Tips to Develop Trust and Rapport with any Customer
- Time-proven Principles of Persuasion
- How to Customize a Sales Presentation to Individuals and Groups
- PowerPoint Presentation Tips and Techniques
- Negotiation Strategies to Overcome a Customer’s Objections and Close the Sale
DAY 3: Managing Emotions in Sales
- Understanding Emotional Intelligence
- Power of Likability
- Improving Money Talk
- Developing Confidence, Authenticity and Likability
- Understanding Reactions under Stress and Conflict
- Best Techniques for Top Sales to Manage Stress
- Setting and Managing Expectations for Consultative Selling
- Emotional Management in Negotiations
DAY 4: Going the Extra Mile to Improve Customer Service
- Cornerstones of Superior Customer Service
- What do your customers expect?
- How to Use Customer Service to Increase Sales
- Creating Customer Service “touch points”
- The Importance of Measuring Customer Satisfaction
- Service Recovery Tips Tactics and Techniques
DAY 5: New Business Development Planning, Preparation, and Execution
- Prospecting is a Numbers Game
- Best Practices for Finding New Prospects
- Creating a Prospecting Phone Script and Elevator Speech
- Tips for Managing Your Appointment Schedule
- The Art of Qualifying Prospects
- Setting Business Development SMART objectives
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
Providers and Associations
Sessions in international locations
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