An Interactive 5-Day Training Course
Strategic Quality Management: A Roadmap to Organizational Brilliance
Putting Quality at the Centre of Your Organizations Strategy
Course Overview
This GLOMACS Strategic Quality Management training course will give you the basis to help put Quality Management at the center of your organization’s strategy. They may not yet fully recognize it, but Quality is a key-value identification factor for every company. Whether they like it or not, the quality of an organization’s work will affect its reputation and make it or break it. Strategic Quality Management is now a recognized business discipline globally with postgraduate courses and considerable management interest. However, today, not all organisations currently take a fully strategic view of the role of Quality Management in their resilience and growth, so the potential is enormous.
More than a focus on Quality Control, Quality Assurance or even Quality Improvement, Strategic Quality Management reflects Edwards Deming’s passionate belief that effective Quality Management is essential to organizational survival and growth and that, for that to happen, it has got to start and remain core at the top of the organisation. It has got to be made strategic. In this course we explain how this can be done and help delegates to understand and develop effective approaches to ensuring that it takes its rightful place.
This training course will highlight:
- The importance of thinking strategically about Quality and Quality Management
- How Strategic Quality Management can provide a clearly defined framework to drive outstanding business performance
- How the Strategic Quality Management framework allows the organisation to identify and address neglected gaps associated with leadership, planning, customer focus, culture, information management, improvement and managing change
- Engaging and equipping the organization’s people to think and act strategically about Quality
- Developing high-level knowledge and a critical awareness of current Strategic Quality Management issues
Training Objectives
By the end of this training course, you will learn to:
- Understand, and be able to articulate convincingly, the importance of thinking strategically about Quality and Quality Management
- Develop high-level knowledge and a critical awareness of current Strategic Quality Management issues
- Build and deploy the necessary skills and knowledge to deal with complex quality management issues as practitioners and leaders
- Motivate and lead others, including senior managers, to recognize, prioritize and address such issues
- Design, develop and plan organizational processes, systems and frameworks to ensure that the organisation understands, addresses, delivers, monitors and maintains value as seen by the customers through its products or services
Who should Attend?
This GLOMACS Strategic Quality Management training course is suitable to a wide range of professionals but will greatly benefit:
- Senior leaders
- Quality Management specialists
- Strategy professionals
- Operations, customer service & change management personnel
- High potential individuals earmarked for future leadership roles
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
Training Outline
DAY 1: Quality Management – Where it Comes from & What it Does
- The history of Quality
- The place of Quality Assurance & Control
- The origins and purpose of Quality Management
- The meaning of Total Quality Management
- Quality Management Systems
- Organizational Excellence & the major Excellence Models
DAY 2: The Strategic Quality Management Gap
- The roles of Quality Management within the organization
- Hoshin planning
- What Quality Management does not usually address
- The needs for Strategic Quality Management
- Doing an organizational gap analysis
- How do we close the gaps?
DAY 3: Understanding Strategy
- The meaning of strategy
- What is organizational strategy?
- The organization’s strategy function
- Mintzberg's 10 Schools of Strategic Thought
- Developing Strategic Quality Management
- Creating a Strategy Map
DAY 4: The Key Components of Strategic Quality Management
- Focus on Customer value
- Leadership
- The Strategic Quality Management System
- Strategic quality planning
- Culture, people’s participation and partnership
- Information management, improvement and managing change
DAY 5: Changing Your Focus
- What needs to be done & how
- Building a plan
- Implementation
- Addressing the Challenges; ‘If I was you, I wouldn’t start from here’
- Course Review
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
Providers and Associations
Sessions in Saudi Arabia locations
Sessions in international locations
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