Writing Effective Policies & Procedures

Policies and Procedures are an essential part of any organisation. They provide a roadmap for day-to-day operations. They ensure compliance with laws and regulations, give guidance for decision-making, and streamline internal processes. Policies and procedures document provide guidance for all employees to be successful within their role, answering key questions, resolving ambiguities, detailing best practices, and defining expected standards for conduct and behaviour.

This fast-paced and interesting five-day training course from takes participants from an understanding of what content to select through the correct ways to structure it, the craft of writing clear, concise, comprehensible copy to the processes of approval, checking and document control. The course is filled with practical activities that are engaging and often surprising. An enjoyable course increases memory retention far beyond the norm. The skills that it covers are a tremendous professional toolkit that will be applicable far beyond the realm of policies and procedures into all aspects of business writing.

This GLOMACS training course on Writing Effective Policies and Procedures will highlight the following key topics:

• Determining the right content for each document
• Structuring content correctly
• Writing in a clear, unambiguous way
• Understanding the iterative process of writing and approval
• Understanding how to keep all stakeholders engaged and on-side

By the end of this Writing Effective Policies and Procedures training course, you will have learned how to:

• Use highly effective planning and ‘ideation’ tools
• Draft text in Plain English through an iterative process
• Plan and execute beta testing of your documents
• Understand the approvals process to achieve smooth sign-off
• Promote the use of your policies and procedures and how to continually maintain and update them

This Writing Effective Policies & Procedures training course is for anyone who desires to expand their expertise in producing and maintaining policies and procedures. The training course will benefit anyone who finds  themself responsible for developing, writing or implementing policies and procedures in both the public and private sector organisations.

This GLOMACS Writing Effective Policies & Procedures Training course is suitable to a wide range of professionals but will greatly benefit:

• Process Control Professionals
• Administrators
• HR, Health & Safety, and Quality Professionals
• Document Management Professionals
• Procedural “Job Experts” tasked with documenting Procedures