An Interactive 5-Day Training Course
Advanced Office Management & Effective Administration Skills
Managing and Supporting Your Organisation
Course Overview
This Saudi GLOMACS Advanced Office Management and Administration Skills training course offers an interactive, immersive learning experience that will refine the skills you need to excel as an Office Manager, Administrator, or Executive Secretary. It will provide you with the knowledge to handle interpersonal dynamics and behavioral challenges, while equipping you to effectively manage various management styles and conflicting priorities.
By refining these skills, you’ll make your role easier and increase your worth to both management and stakeholders. Office Managers need to be expert multitaskers, handling multiple responsibilities and solving problems quickly. To stand out, you must be organized, communicate effectively, and tackle challenges with confidence. This training course will give you the tools to do just that.
This Advanced Office Management & Effective Administration Skills training course will focus:
- Enhancing communication and interpersonal effectiveness
- Effective time management and streamlining workflows
- Building meaningful professional relationships and networking
- Developing personal resilience and stress-management skills
- Applying creative problem-solving, planning, and decision-making techniques
Training Objectives
By the end of the Advanced Office Management & Effective Administration Skills training course, you will be able to:
- Prioritize tasks and manage multiple responsibilities effectively
- Strengthen decision-making, problem-solving, and pressure-handling abilities
- Apply communication techniques to improve workplace interactions
- Manage challenging behaviors with confidence
- Use assertiveness to improve workplace effectiveness
Who should Attend?
This Saudi GLOMACS Advanced Office Management & Effective Administration Skills training course is suitable for:
- Office Managers
- Team Leaders
- Administrators
- Supervisors
- Secretaries
- Support Staff
- PAs
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
Training Outline
DAY 1: Taking Control of Your Work Life
- Understanding and Clarifying Purpose, Vision and Mission
- External and Internal Customer Service
- The Secret to Working Smarter rather than Harder
- Controlling, Prioritising and Organising Your Work
- Gaining an insight into your Strengths and Weaknesses
- Making Your Office User-friendly and Efficient
DAY 2: Essential Administrative Skills
- Mind Mapping Techniques
- Right Brain / Left Brain Theory
- Managing Larger Projects to Meet Deadlines
- Planning and Problem Solving Skills
- Managing Meetings Effectively
- Working with more than One Manager
DAY 3: Vital Communication Skills
- Communication Styles and When to Use Them
- Communicating with Confidence
- Win-Win Conflict Resolution
- Understanding and using Body Language
- Understanding Gender Differences in Communication
- Understanding Different Personality Types and How to Deal with them
DAY 4: Developing as a Professional
- Listening Skills – seek first to understand then to be understood
- Creating a Professional Image
- Leadership Skills
- How to Make Presentations with Confidence and Power
- Painless Methods for Giving Corrective Feedback
- Best Practices for Delivering Positive Feedback
DAY 5: Self-Empowerment and Self-Management
- Understanding the Main Causes of Stress
- How to Build Self-confidence and Strengthen the Ability to Respond to Difficult Situations
- The Essential Skills of Emotional Intelligence
- Using Emotional Intelligence at Work
- Becoming a more Proactive, Responsible and Self-aware Person
- Continuing Professional Development - where to go from here
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
Providers and Associations
Sessions in international locations
Online Sessions
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