An Interactive 5-Day Training Course
Stakeholder Management
Negotiating, Communicating & Influencing
Course Overview
In today’s fast-paced business environment, effective stakeholder management is vital for organizational success. Stakeholders—whether internal or external—play a pivotal role in shaping the future of any organization, and managing their interests and expectations requires a strategic approach combined with strong interpersonal skills. The Saudi GLOMACS Stakeholder Management training course is designed to provide participants with practical tools, proven techniques, and actionable insights to manage stakeholders confidently and effectively. Through a blend of theory, interactive exercises, and role-playing scenarios, this comprehensive training course equips you to build relationships, understand personality dynamics, and influence behaviors with integrity, ensuring your organization remains resilient and collaborative.
By attending this training course, you will develop the ability to analyze stakeholder environments, prioritize key relationships, and communicate strategically to manage expectations. You will also learn to recognize personality and behavior types, leverage cultural insights, and apply negotiation techniques that foster long-term agreements. Organizations benefit from reduced conflict, improved operational efficiency, faster project delivery, and enhanced risk management outcomes. Delegates leave with confidence in creating communication strategies, applying interpersonal skills, and navigating stakeholder engagement processes effectively—making them valuable contributors to organizational success.
This Stakeholder Management training course will highlight:
- Understanding stakeholder management processes and documentation
- Analyzing and prioritizing stakeholders based on their impact and expectations
- Developing communication strategies that engage and resonate with your stakeholders
- Gaining insight into personality types and behaviors, and their role in stakeholder management
- Recognizing the impact of culture—national, corporate, or business unit—on stakeholder engagement
Training Outline
- Overview of stakeholder engagement and management
- The stakeholder engagement process and key documents
- Identifying stakeholders
- Planning stakeholder engagement communications
- Identifying and delivering the key messages
- Creating stakeholder communications
- Empathy and how it can assist in managing stakeholder relationships
- Trust – the foundation of on which relationships are built
- Influencing, persuading and manipulating – why they are different and the impact they have
- The negotiating environment and backdrop
- Reservation points, zones of potential agreement and best alternatives to a negotiated agreement
- Differences between ‘soft’ and ‘hard’ negotiation techniques and why they are important
- What do we mean by culture?
- Communicating to different cultures
- Negotiating with different cultures
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
Providers and Associations
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
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