An Interactive 5-Day Training Course
Supplier Relationship Management Practitioner
Building Effective Relationships using Tools and techniques
Course Overview
Supplier Relationship Management (SRM) is a strategic approach to optimizing interactions with key suppliers to enhance value and minimize risk. This training course equips participants with the knowledge, tools, and best practices necessary to build strong supplier relationships, foster collaboration, and drive business success.
Participants will explore essential topics such as supplier segmentation, performance evaluation, risk management, and negotiation strategies. The GLOMACS training course provides practical insights and hands-on skills to strengthen supplier partnerships and improve overall supply chain efficiency.
Designed for procurement, supply chain, and business professionals, this course blends theoretical concepts with real-world applications through interactive discussions, case studies, and practical exercises.
Key Highlights of This Supplier Relationship Management Practitioner Training Course:
- Understanding the strategic role of Supplier Relationship Management (SRM) in business success.
- Identifying and managing key suppliers for long-term value creation.
- Building trust and fostering collaboration through effective communication strategies.
- Utilizing tools to identify, assess, and mitigate supplier risks.
- Implementing best practices in supplier negotiations to drive favorable outcomes
Training Objectives
By the End of This Supplier Relationship Management Practitioner Training Course, Participants Will Be Able To:
- Grasp the fundamentals and strategic significance of Supplier Relationship Management (SRM).
- Identify, categorize, and manage suppliers to optimize business relationships.
- Develop and implement effective SRM strategies to enhance collaboration and long-term partnerships.
- Utilize Key Performance Indicators (KPIs) to measure and improve supplier performance.
- Effectively manage risks and resolve conflicts within supplier relationships.
- Integrate technology and innovation to enhance SRM processes.
- Strengthen negotiation and communication skills to improve supplier engagement and outcomes.
Who should Attend?
This GLOMACS training course is ideal for:
- Procurement and supply chain professionals
- Vendor and supplier managers
- Contract and purchasing officers
- Operations and logistics managers
- Business leaders involved in supplier interactions
- Anyone responsible for supplier performance and relationship management
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
Training Outline
DAY 1: Foundations of Supplier Relationship Management
- Definition and importance in modern business
- Key principles and objectives
- The role of SRM in supply chain strategy
- Categorizing suppliers based on value and risk
- Strategic vs. tactical supplier relationships
- Implementing Supplier positioning models (Kraljic Matrix, ABC Analysis)
DAY 2: Developing an SRM Strategy
- Aligning supplier relationships with business goals
- Defining roles and responsibilities in SRM
- Creating a governance structure for supplier management
- Key criteria for evaluating potential suppliers
- Supplier due diligence and risk assessment
- Developing long-term partnerships
DAY 3: Managing Supplier Performance & Risk
- Setting clear expectations and SLAs
- Continuous improvement strategies
- Addressing poor supplier performance
- Identifying and mitigating supplier risks
- Business continuity and supply chain resilience
- Managing geopolitical, financial, and operational risks
DAY 4: Collaboration, Innovation & Negotiation
- Creating a partnership mindset
- Joint problem-solving and value creation
- Co-innovation with suppliers
- Key negotiation strategies for supplier management
- Handling conflicts and disputes effectively
- Using Win-win negotiation techniques
DAY 5: Technology, Future Trends & Practical Application
- The role of AI, automation, and blockchain in supplier management
- E-Procurement and SRM
- The evolving role of SRM in global supply chains
- Sustainability and ESG (Environmental, Social, and Governance)
- The impact of geopolitical and economic shifts on SRM
Sessions in international locations
Online Sessions
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