An Interactive 5-Day Training Course
Using Protocol & Diplomacy Powerfully for Your Organisation
Strong Interpersonal, Leadership & Stakeholder Relationship Management Skills
Course Overview
Protocol managers are the interface between their organisation and national and international government entities. They need strong interpersonal, leadership and stakeholder relationship management skills to manage the systems, processes, and procedures for governing smooth interactions with diplomats.
This Using Protocol and Diplomacy Powerfully training course is designed to enable you to strengthen your leadership, communication, collaboration, management, and delivery skills.
This GLOMACS Using Protocol & Diplomacy Powerfully for Your Organisation training course highlights:
- The cultural implications of image in presenting ourselves professionally
- Core knowledge, skills and understanding needed during diplomatic negotiations
- Facilitation skills that lead to positive outcomes during discussions and decision making
- A networking strategy for building a broad base of influential contacts nationally and internationally
- How to get the best from formal and informal interactions with journalists and editors?
Training Outline
DAY 1: Projecting Authority
- Dress codes for a polished and professional image
- Developing the language of diplomacy
- The mindset of a diplomat who gets things done
- The experience, knowledge, and skills of an effective diplomat
DAY 2: Managing Complex and Sensitive Negotiations
- Core knowledge, skills, and approaches in negotiating
- Identifying interests and positions
- Bargaining, expectations, and concessions
- Collaborative decision making
DAY 3: Facilitating Discussions and Debate
- Techniques to help you facilitate positive outcomes from discussions and decision making
- Best and worst facilitation practices
- Providing structure and guiding discussions
- Dealing with conflict, disrupters, and emotional responses
DAY 4: Powerful Networking and Social Skills
- Developing a networking strategy to create a broad network of influential contacts
- How to connect online and then move relationships into face to face?
- Working a room to connect with the individuals you wish to meet and build relationships with
- Honing key networking skills: rapport, empathy, respect, politeness and courtesy, attentive listening
DAY 5: Managing National and International Media
- Managing media interviews for print, TV, radio and online
- Projecting a powerful image in the media
- Speaking on and off the record
- Providing resources including press releases, background briefings and images
- Monitoring press coverage
- Action planning
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
Providers and Associations
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
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