An Interactive 5-Day Training Course
Achieving Business Process Change
Transforming & Adapting Work Processes for Optimal Performance
Course Overview
This Achieving Business Process Change training course explores the need for managing and impacting changes business procedures and how process modelling, mapping and analysis are all parts of a larger framework for achieving higher quality. It is essential to understand how to manage business processes for optimizing work and productivity improvement.
In this training Course, delegates will explore the essential steps to process mapping and the critical success factors of continuously improving your operations. It provides a practical framework for you to understand and model business processes, and describes how to develop and continuously improve a variety of process types. During this highly interactive, high-energy Achieving Business Process Change course, you will acquire the knowledge and skills to accurately model business processes at both, the enterprise as well as detailed workflow levels.
This Saudi GLOMACS Achieving Business Process Change training course will highlight:
- The philosophy, techniques and process for business process analysis
- How to design and model business processes for analysis and change
- Execution of changed (enhanced) business processes
- Monitoring the performance of redesigned/enhanced processes
- Optimizing redesigned/changed processes performance
Training Objectives
At the end of this Achieving Business Process Change training course, you will learn to:
- Explain the difference between internal and external values that drive business process management in organisations
- Apply creative thinking approaches and design thinking to process improvement
- Develop strategies for how you can successfully use BPM in your business or workplace
- Understand how to design or enhance an existing process using the business process life cycle
- Implement and monitor process changes
Who should Attend?
Attending our training course will benefit anyone who wishes to learn how to improve their organisation's performance through the tools and techniques of Business Processes Management & Improvement (BPMI).
This Saudi GLOMACS Achieving Business Process Change training course is suitable to a wide range of professionals but will greatly benefit:
- Business Process Manager/Consultant/Owner/Specialist/Executive/Engineer/Designer
- BPM Project Leader
- Business Analyst
- Business Systems Analyst/Manager
- Quality Assurance Analyst/Specialist/Manager
- Enterprise Architect
- Business Planner
- Project Manager
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
Training Outline
DAY 1: Introduction and Overview of Business Process Analysis
- What are “business processes” & “business process analysis”
- The context of business process analysis – stages of business process management
- Roles and responsibilities of a “business process analyst”
- Identifying “business processes” in organizations
- Prioritizing business processes to achieve better outcomes
- What is business process re-engineering
- Business process re-engineering model
DAY 2: Design & Modeling Business Processes
- Elements of a business process – a checklist for analysis
- Defining your problem
- Business process modeling techniques & tools
- Modeling “As-is” business processes for analysis
- Identifying improvement opportunities
- Modeling “To-be” processes with improvement
DAY 3: Executing Improved Processes
- Implementing processes
- Exploring automation
- Automating processes
- Understanding business rules
- Making connections
- The role of workflow engines
DAY 4: Monitoring Performance of Redesigned Processes
- Implementing measures for process performance
- What is business activity monitoring (BAM)?
- Balanced scorecard
- Creating a balanced scorecard
- Identifying gaps with process mining
DAY 5: Optimization Process Performance
- What is process optimization?
- Business process improvement
- Introduction the lean concept
- Using lean six sigma approach to optimize process performance
- Managing changes
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation

GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
Providers and Associations
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