A Human Resource Certification Institute (HRCI) Pre-approved Training Course
Advanced Certificate in Employee Relations (ER)
Enhance Communication, Build Strong Stakeholder Relationships, and
Resolve Workplace Conflicts
Course Overview
The Advanced Certificate in Employee Relations (ER) training course is designed to empower professionals with the expertise needed to effectively manage and enhance workplace relationships. This training course emphasizes fostering a positive, transparent, and productive environment between organizations and employees, while ensuring compliance with employment laws and ethical practices.
This advanced training course is tailored for individuals with prior experience and knowledge in Employee Relations. It provides an in-depth exploration of the complexities in the field, addressing contemporary challenges and equipping participants with strategies to balance organizational goals with employee needs. By the conclusion of the training course, participants will be prepared to lead impactful ER initiatives that cater to diverse stakeholders in today’s dynamic workplace.
Key highlights of this Advanced Certificate in Employee Relations (ER) training course include:
- Strategies to strengthen the employment relationship
- Negotiation techniques for HR professionals
- Training in workplace mediation skills
- Effective management of workplace conflicts
- Adapting Employee Relations to new generational needs
Training Outline
DAY 1 to DAY 5:
- Developing a positive employee relations framework
- Current Trends in Employee Relations
- The Role of Trade Unions in the global workplace
- Essentials of stakeholder management
- The difference between engagement and management
- The consequences of ineffective stakeholder collaboration
- An Introduction to Negotiation
- The win-win concept explored- getting to “yes”
- The Coleman Raider “bare bones” model
- Analysing conflict handling behaviour
- Proven methods for resolving and managing conflict
- Alternative Dispute Resolution (ADR)
- Understanding HR’s role in mediation
- Issues suitable for mediation
- Stages of workplace mediation
Certificates
- On successful completion of this training course, GLOMACS Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor and Re-Certification credits from HR Certification Institute (HRCI), will be awarded to the delegates
Accreditation
GLOMACS is proud to hold the Approved Provider status with HR Certification Institute (HRCI®), an internationally recognized certifying organization for the human resource profession. This partnership grants us the ability to provide pre-approved HR Courses which qualify for re-certification credit of HR Professionals.
HR Certification Institute's® (www.HRCI.org) official seal confirms that GLOMACS meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®."
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
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