A CPD Certified Training Course
Professional Certificate in Operational Excellence
Implement Lean Organization Principles, Methodologies to
Achieve Key Operational Excellence Goals
Course Overview
This CPD Certified Professional Certificate in Operational Excellence training course will equip the participants with the knowledge, skills, and behavioural competencies required to support an operational excellence programme and contribute significantly to the bottom line of your organisation, reducing variation, defects, cycle times, lead times, waste, and costs within your operations.
Operational Excellence (OPEX) goes beyond continuous improvement, cost minimisation and productivity maximisation. OPEX supports the drive for sustainable profitability and growth within your organisation by adopting a holistic approach to improvement. The essence of Operational Excellence is an organisational culture that achieves long-term sustainable growth and performance development by enhancing employee empowerment and motivation. The core of OPEX is applying the right tools to the right processes in the right culture. It is a crucial element of organisational leadership focusing on the continual development of organisational culture and operational processes.
This CPD Certified OpEx training course is designed for leaders and practitioners wishing to transform their organisations through strategy and culture, and through the application of operational excellence approaches, methodologies, processes, and tools.
This CPD Certified Professional Certificate in Operational Excellence training course will highlight:
- The framework, principles, and benefits of operational excellence
- Lean organization principles and practices
- Effective project and process management practices
- A variety of practices and methodologies for operational excellence
- Manage change and influence cultural transformation
Training Outline
DAY 1: Operational Excellence Perspectives & Strategic Approach
- The OPEX framework, principles, benefits
- Elements of strategic approach – McKinsey’s 7S, Balanced Scorecard, Strategy Map
- McKinsey’s 7S model
- Balanced scorecard (BSC)
- Strategy map
- Integrated Management Systems – Quality, Environmental, Safety & Health (ISO 9001, 14001, 45001)
DAY 2: Managing Projects
- Project pipeline development and prioritisation
- Overview of PM lifecycle
- Business case proposal
- Project planning toolbox – WBS, Gantt Chart, Risk Management etc.
- Project execution & monitoring
- Project closure
DAY 3: Practices & Methodologies for Operational Excellence
- Continuous improvement
- Improving cross-functional processes – SIPOC, Swimlane
- Finding & eliminating wastes
- Reducing Costs of Quality (COQ)
- A3 problem solving, DMAIC & PDCA cycle
- Theory of Constraints (TOC)
DAY 4: Lean Organization Practices
- Lean management 4P framework
- The 14 principles of lean organization
- Tools selection and use – Idea generation, data analysis, decision making
- Total Productive Maintenance (TPM)
- Visual management – 5S, Kanban
DAY 5: Cultural Leadership
- Change leadership
- Conflict resolution
- Consensus building
- Motivating individuals
- Team building
Certificates
- Upon successful completion of this training course, a personalised CPD certificate with the duration of the learning activity undertaken, will be issued by the CPD Certification Service as conforming to universally accepted Continuing Professional Development (CPD) guidelines
Accreditation
GLOMACS is a member of The CPD Certification Service and has become a part of the initiative to increase standards of CPD provision to professionals in relevant market sectors. We are approved to provide recognised independent CPD accredited training courses compatible with global CPD principles.


About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
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