A ISO Training Course
Quality Assurance in Practice
Implementation of ISO 9001 and Assessment
Course Overview
Many organizations all-over the world have used the ISO9001 quality management system standard as a framework for managing quality assurance within their operations and meeting the expectations of their customers. They have enjoyed the benefits of this structured approach to the control of risk and opportunities in their business.
Quality Assurance in Practice will provide delegates with a sound understanding of a practical approach to developing quality assurance in their organizations. This GLOMACS Management & Leadership training course examines the well-known ISO9001 framework as a foundation for developing quality assurance. This Quality Assurance in Practice training course goes on to look at the importance of risk based thinking, the PDCA approach and the process approach. Additionally, this training course explores other importance aspects of developing a quality management system including the role of audit in organizational improvement and the development of document control to support your system are encompassed in this highly practical and participative training course.
Training Objectives
By the end of this training course, delegates will be able to:
- State the benefits of the PDCA approach
- Understand the importance of risk based thinking in a quality management system
- Have an awareness of organizational context and what it means in the quality management system
- State the benefits of audit in a quality management system and understand some of the practical requirements of management systems auditing
- Practice audit techniques
- Appreciate the essentials of document control systems
Who should Attend?
- Department Managers
- Team Supervisors
- Human Resources Managers
- Finance Professionals who want to know more about quality assurance
- Finance Audit Professionals who want to understand more about management systems auditing
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
Training Outline
DAY 1: Designing and Implementing ISO9001
- The PDCA Approach
- Risk Based Thinking
- The Organization and Context
- Needs and Expectation of Interested Parties
- Significance of Effective Leadership Roles
- Role and Responsibilities of Leaders in ISO9001
- Culture of Quality – The Role of TQM
DAY 2: Planning and Operating a Quality Management System
- Establishing Policies
- Planning for a Quality Management System
- Assessing Risk and Opportunity within a Quality Management System
- Supporting Your System – resources, competence
- Operations, Planning and Control
DAY 3: Audit as a Management Tool
- Management Systems Auditing
- The Face of a Systems Auditor
- Requirements of ISO19011 – guidelines for auditing management systems
- Types of Systems Audits
- Planning Audits
- Audit as Part of Performance Monitoring and Organizational Improvement
DAY 4: Audit in Practice
- Developing a Programme of Audits
- Planning an Audit
- Opening Meetings
- Audit Questions and Use of Check Lists
- Conducting the Audit
- Role Play Exercise
DAY 5: Document Management in Your Quality Management System
- Building a Document Control System
- Document Life Cycles
- Consistency in Document Appearance, Notation and Circulation
- Maintaining the Integrity of Document Controls
- Availability of Documents to Interested Parties
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation
GLOMACS, an ISO certified organisation, also offers ISO standard training courses that aims to help organisations ensure better process for safety and quality set by the International Organization for Standardization, a worldwide federation of national standard bodies.
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
Providers and Associations
Sessions in international locations
Online Sessions
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