An Interactive 5-Day Training Course
The Complete Course on How to Supervise Public Sector
Driving Government Performance
Course Overview
Although the majority of public sector employees are committed to public service, these commitments are generally made real depending on two factors: 1.) A respected and caring supervisor who values their work, and 2.) Relationships with other public service personnel in a like position. The function of supervision therefore can be the turning point for most public employees who look for value of their work and in their work that can only be supplied by the attitude and skills of the supervisor.
Effective supervisors know how to create interactions that demonstrate to each employee how much they are appreciated for their work, which generally improves the production and outcomes by those employees directly influenced by the supervisor. Although careful planning is a plus, nothing raises an employees’ attitude and value than a supervisor who directs them, coaches and trains them to elevate them to higher responsibilities.
This GLOMACS The Complete Course on How to Supervise Public Sector training program will teach and demonstrate the vital skills of encouragement, coaching, planning and training to improve the overall performance of a team. All of these supervisory actions impact the employee’s motivation to excel in their career, resulting in better performance. With that focus, public sector supervisors can overcome their apathy and find satisfaction in the critical work of supervision.
Training Outline
DAY 1: The Role & Qualities of a Public Sector Supervisor
- Understand the Roles of Government
- The Job of a Public Supervisor
- The Qualities and Competencies required to be an Effective Supervisor
- Personal Analysis of your Own Competencies
- Assessing your Own Style of Supervision
DAY 2: Supervising the Public Sector Employees
- Appraising and Understanding the Competencies of each Employee
- Helping Employees create a Personal Development Plan
- Coaching vs. Managing Employees to Higher Achievements
- Motivating Principles Applied to Public Sector Employees
- On the Job Training Techniques
DAY 3: The Supervisors Role of Planning and Performance Management
- Applying the Concepts of Total Quality Throughout
- Creating a Continuous Improvement Plan for the Department
- Developing Service Quality Standards for the Department
- Tracking the Progress of Personal and Department Performance
- Creating a Continuous Learning Plan
DAY 4: Delegating and Empowering Your People
- Learn to Use Delegation as a Training Vehicle
- Creating a Delegation Plan for the Department
- Supervising and Appraising through Delegation
- The True Principles of Empowerment
- Case Studies on Empowerment
DAY 5: Improving your personal competencies
- Understanding and Applying the Skills of Emotional Intelligence
- Self-Awareness of your Own Emotional Capabilities
- Using Self Awareness to Manage your Own Decision-making
- Applying Self-Management to Employee Engagement Skills
- Focusing on the Future – Department and Personal Future Goals
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
Providers and Associations
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
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