An Interactive 5-Day Training Course
The Fundamentals of ISO 22320:2018
Guidelines for Incident Management, Societal Security and Emergency Management
Course Overview
ISO 22320:2018 is an international standard titled "Societal security - Emergency management - Guidelines for incident management." It provides guidelines for incident management, focusing on the core elements necessary for effective response to incidents, regardless of their cause, size, location, or complexity. The standard aims to enhance the effectiveness of organizations and communities in responding to emergencies by providing a systematic approach to incident management.
This GLOMACS 5-day training course provides participants with a comprehensive understanding of ISO 22320:2018 and equips them with the knowledge and skills necessary to implement effective emergency management systems within their organizations.
ISO 22320 is an international standard that provides guidelines for incident management, offering a framework for effective preparation, response, and recovery from incidents.
Here are some training course highlights for The Fundamentals of ISO 22320:2018
- Introduction to Incident Management
- Understanding the key Principles of ISO 22320
- Risk Assessment and Preparedness
- Attaining skillset for Response Operations
- Benefiting from communication and Information Management
- Inter-organizational Coordination
- Conducting beneficial Training and Exercises
- Lessons Learned and Continuous Improvement
- Awareness of Legal and Ethical Considerations
These training course highlights provide a comprehensive overview of ISO 22320, equipping participants with the knowledge and skills needed to effectively manage incidents and safeguard communities, organizations, and individuals from potential threats and emergencies.
Training Outline
DAY 1: Introduction to ISO 22320:2018 and Emergency Management Principles
- Overview of ISO 22320:2018 standard
- Importance of emergency management systems
- Key concepts and definitions in emergency management
- Understanding the principles of emergency management
- Roles and responsibilities of stakeholders in emergency management
DAY 2: Understanding Context and Leadership in Emergency Management
- Establishing the context for emergency management
- Identifying internal and external issues relevant to emergency management
- Leadership and commitment requirements in ISO 22320:2018
- Developing emergency management policies and objectives
- Building a culture of resilience within an organization
- Exercise: Developing a sample emergency management policy
DAY 3: Planning and Implementation of Emergency Management Processes
- Understanding the planning process in emergency management
- Risk assessment and risk treatment methodologies
- Business continuity planning and its relationship to emergency management
- Developing emergency response plans
- Resource management and allocation during emergencies
- Implementing communication and coordination mechanisms
DAY 4: Monitoring, Evaluation, and Improvement of Emergency Management Systems
- Establishing performance indicators for emergency management
- Monitoring and measuring emergency management performance
- Reviewing and evaluating the effectiveness of emergency management processes
- Conducting internal audits of emergency management systems
- Management review processes in ISO 22320:2018
- Continual improvement in emergency management systems
DAY 5: Integration, Documentation, and Certification
- Integrating ISO 22320:2018 with other management systems (e.g., ISO 9001, ISO 14001)
- Documentation requirements in ISO 22320:2018
- Preparing for ISO 22320:2018 certification
- Certification process overview and requirements
- Final Q&A session and training course review
Certificates
- On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
- Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
Accreditation

GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
Providers and Associations


About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
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