The Boston Advanced Operational Management Programme

The art and science of management is, sadly, one of the most poorly defined, least understood and inadequately implemented organisational functions essential to all operations. This situation is not helped by the common confusion between management and leadership. Unhelpfully, leadership consistently enjoys all the attention and limelight as it is seen to be the more attractive, dynamic and essential of the pair.

Our current interpretation and practice of management continues to be heavily influenced by 19th and 20th century approaches that were predicated upon automation, efficiency and predictability. This approach was pioneered by such management giants as Henry Fayol, Frederick Winslow Taylor and Yoichi Ueno. More recently management practice has been influenced by Harold Koontz, Cyril O’Donnell, Luther Gulick, Peter Drucker, Tom Peters, Warren Bennis, John Kotter and Jim Collins. Whilst the administrative core of these functions might still be relevant in many roles, the fundamental changes in employee and customer demographics have made many traditional management practices dubious at best and positively damaging at worst.

This programme has therefore been designed to address these issues using a dynamic, powerful and highly practical new model of management practice – the Q-OPD Full-Range Management Model^© – that is based upon field studies, expert opinion, organisational psychology and management science.

Not only will this programme make the key functions and requisite skills for management very clear, it will also provide you with the tools and techniques required to achieve a very high level of competence and confidence in carrying them out in the real world.

This GLOMACS training course will highlight for you:

• The critical differences between management and leadership and, paradoxically, how they complement each other
• The five pairs of management functions that are required in today’s organisations
• The ‘meta’ core skills that need to be mastered by both managers and leaders
• The psychology of management
• Disruptive new management practices and principles

This GLOMACS training course is designed to help you:

• Know with certainty, throughout your working day, what management function you need to display – from the full range available to you
• Retain valuable traditional management functions and implement highly effective new approaches
• Understand the situation awareness, communication and influence imperatives of your role
• Differentiate ‘hygiene factors’ from ‘motivators’ to obtain the discretionary effort and optimal performance of your staff
• Design and implement a career development strategy for yourself and, by extension, for your subordinates

This GLOMACS training course is suitable to a wide range of Ambitious Professionals , but will greatly benefit:

• Supervisors who wish to add to their directing and monitoring remit
• Junior to Middle-level Managers who want to optimise their management skills
• Senior Managers who want to be able to develop more junior managers
• Managers who fulfil a purely management role
• Staff who have a joint leadership / management role
• Individuals who are making the transition to the senior management team