A CPD Certified Training Course
Professional Certificate in Advanced Negotiation Skills
Mastering Negotiation Skills
Course Overview
We all operate in an increasingly complex commercial and professional environment that requires us to negotiate on a daily basis not only with customers, clients, suppliers and contractor, but also with managers, fellow employees and colleagues within our own organisation.
This CPD Certified “Professional Certificate in Advanced Negotiation Skills” training course is designed to explain the negotiation process in detail and demonstrate how to use it effectively, giving delegates the negotiation skills and strategies, they need to succeed in today’s challenging commercial environment.
In this CPD certified training course you will:
- Improve your effectiveness in negotiations by understanding key negotiation strategies and how to apply them in practice
- Understand how to make the most of your own natural negotiation style
- Develop the skills to influence people more effectively and to control the negotiation table
- Gain the essential tools and knowledge to plan and manage a range of negotiation scenarios
- Enhance your ability to add value through the negotiation process
- Understand different behaviours and attitudes related to different cultures and how to turn them in your favour
Training Objectives
By the end of this CPD Certified “Professional Certificate in Advanced Negotiation Skills” training course you will:
- Have a deep understanding of the key analysis of the negotiation process and how to influence others to get more of what you need and want
- Have developed a range of highly effective negotiating skills and strategies that can be used in a range of situation
- Be able to effectively analyse, plan and prepare for every negotiation
- Understand the benefits of controlling and reading body language when influencing others
- Have become a more effective and confident negotiator
- Have enhanced an essential operational, management and leadership skill that will increase your performance on a daily basis
Who should Attend?
This CPD Certified “Professional Certificate in Advanced Negotiation Skills” training course is suitable for anyone who wishes to enhance their skill set to make their negotiation performance a more effective part of their capabilities and will greatly benefit:
- Managers
- Team Leaders
- Administrators
- All Professionals
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
Training Outline
DAY 1: Introduction to Negotiation - The Starting Point for Improvement
- Thinking Outside-the-Box
- Positivity & Negativity and Its Affect on Negotiation
- Applying a Positive Attitude to the Negotiation Process
- Proposal Format – simple, focused & logical
- Placing Yourself Above the Competition with Your Proposal
- The Psychology of Negotiation - Knowing your Opponents Driving Force
- The Feel-Good Factor
- Questioning & Listening Techniques
DAY 2: Understanding Behavioural Style to Negotiate Better
- Knowing and Understanding your own Behavioural Style – Keys to how you negotiate
- Negotiation Style Assessment
- Approaches to Negotiation
- The ‘Win-Win’ and Why it is misunderstood
- The Two Distinct Approaches to Negotiation
- Communication Style and the Negotiation Process
- Adapting to Different Communication Styles
- Negotiation and Ethics
DAY 3: Developing a Strategic Approach to Negotiation
- A Strategic Approach to Negotiation - Distributive negotiation strategies
- BATNA, Zone of Possible Agreement
- Openings, Anchors, Offers and Counter Offers
- A Strategic Approach to Negotiation - Integrative Negotiation Strategies
- Sharing Information, Diagnostic Questions & Unbundling Issues
- Package Deals, Multiple Offers and Post-settlement Settlements
- Knowing and Maintaining your Sources of Negotiation Power
- Sales Negotiation Behaviour – A Practical Approach
DAY 4: Interests, Planning and Understanding Body Language
- Wants and Needs – The importance of identifying needs
- Emotional Intelligence and its Role in Negotiation
- The Importance of Body Language and Non-verbal Behaviour
- What is Body Language and how do we accurately read it?
- Understanding Thoughts from Body Language
- How to use your own Body Language to negotiate more effectively?
- Resolving Disputes – learning to mediate to create better deals
- Techniques of the Mediator - practical mediation skills to help resolve disputes
DAY 5: Negotiating with Different Nationalities and Cultures
- Face to Face Negotiation – dealing with different cultures
- British & American
- Japanese & Chinese
- French & German
- Advice for Cross Cultural Negotiators
- International Team Negotiation Exercise
- Putting Negotiation Techniques into Practice – putting a deal together
- Summary Session and Questions
Certificates
- Upon successful completion of this training course, a personalised CPD certificate with the duration of the learning activity undertaken, will be issued by the CPD Certification Service as conforming to universally accepted Continuing Professional Development (CPD) guidelines
Accreditation
GLOMACS is a member of The CPD Certification Service and has become a part of the initiative to increase standards of CPD provision to professionals in relevant market sectors. We are approved to provide recognised independent CPD accredited training courses compatible with global CPD principles.
Sessions in international locations
Online Sessions
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