A Human Resource Certification Institute (HRCI) Pre-approved Training Course
Key Performance Indicators and Optimisation Workshop
Setting Goals, Objectives and KPI’s for
Sustainable Organizational Success
Course Overview
Why some organizations fail to stay competitive in the market?
One of most important reasons is that they have no Performance Management System that Collect, Analyze and Report Information regarding the performance of the organization.
The purpose of developing a system for effective measuring of performances is to understand, adjust and improve business in all department of the organization. Performance measurement enable effective organizations to express their success by numbers. Beside control function indicators of performances also have two other functions:
- Developing and guiding function; they present a base for formulating and implementation of the strategy of the organization
- Motivation function; they induce management to fulfill goals and motivate all stakeholders to realize those goals and on even higher level
Performance Measurements and Key Performance Indicators are the means to monitor the execution of the Strategy of the Organization. It is, therefore, absolutely vital that organizations should have proper strategies and proper means of executing the strategies. In 2006 the Monitor Group asked Senior Executive about their number one priority and the answer was “Strategy Execution”.
Delegates to this exciting and innovative GLOMACS training course will highlight the vital role of key performance indicators in measuring your company’s performance and in turning your strategy into action using the Balanced Scorecard.
This Key Performance Indicators and Optimisation Workshop training course will feature:
- Integrating performance measures in strategic and Operational Management Systems
- How to Link Strategy to Operational Activities
- Methods for Developing and Implementing a Performance Measurement System
- Provision of a Practical Resource Kit for Implementing Performance Measurements
- Realize the Benefits of Utilizing an Effective Performance Measurement System
- To Understand the Concept of Strategy and Strategy Execution
- Address the Human Factors of Implementing a Performance Measurement System
- Design and Develop Dashboards and Scorecards in Excel
Training Objectives
At the end of this Key Performance Indicators and Optimisation Workshop training course, participants will be able to:
- Develop a comprehensive performance measurement system.
- Link strategic goals to operational activities effectively.
- Design and implement dashboards and scorecards in Excel.
- Analyze and optimize key performance indicators for success.
- Understand and address human factors in strategy execution.
Who should Attend?
This GLOMACS training course will be highly beneficial to the following professionals for:
- All Personnel involved in developing and implementing Performance Measures
- Advisors, Planners, and others developing Scorecards and Dashboards
- Functional, Line and Operational Managers
- Process Improvement / Quality managers
- Project / PMO Managers
About Saudi Glomacs
At Saudi GLOMACS, we specialize in delivering world-class training courses in Saudi Arabia and across various international locations. Our training courses are tailored to meet the unique demands of Saudi Vision 2030 and the Human Capability Development Program, focusing on empowering Saudi citizens and enhancing workforce skills. We offer diverse courses spanning leadership, management, engineering, and technical disciplines to cultivate expertise and drive professional growth. Our flexible learning options—whether in-person, online, or in-house—ensure accessibility and convenience for individuals and organizations alike.
With over 30+ years of experience through the GLOMACS global network, we are committed to delivering innovative, results-driven training solutions. Our expert instructors combine industry knowledge with dynamic teaching methods, fostering practical skill development and long-term career success. By choosing Saudi GLOMACS, you're investing in personal excellence and contributing to the Kingdom’s sustainable economic growth and vision-driven transformation.
Training Outline
DAY 1: Foundations of Performance Measurement
- Introduction to performance management
- The need for performance measurement system
- Current methods of measurement and common failings
- Understanding key performance indicators
- Setting SMART objectives for performance measurement
- Alignment of key performance indicators with strategic objectives
DAY 2: Developing Key Performance Indicators
- Characteristics of effective key performance indicators
- Develop and standardise performance metrics
- The balanced scorecard approach
- Phase model for implementing performance measurement system
- Communicating key performance indicators and performance results
- Role of technology in performance measurement
- Overcoming resistance to performance measurement
DAY 3: Strategy Execution and Operational Management
- The concept of strategy
- Understanding strategy execution
- Overcoming barriers to successful strategy execution
- Resource allocation and management
- Linking strategy to operational activities
- Key performance indicators to monitor and adjust operational activities
DAY 4: Human Factors in Performance Measurement
- The role of leadership in performance management
- Employee engagement and motivation
- Building and sharing a vision
- Effective communication
- Emotions and rapport
- Managing conflict assertively
DAY 5: Optimising and Driving Key Performance Indicators Performance
- Designing dashboards and scorecards in Excel
- Customising performance reports
- Leveraging data analytics to enhance key performance indicators performance
- Challenges and solutions in implementation
- Summary & Next steps
Certificates
- On successful completion of this training course, GLOMACS Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor and Re-Certification credits from HR Certification Institute (HRCI), will be awarded to the delegates
Accreditation
GLOMACS is proud to hold the Approved Provider status with HR Certification Institute (HRCI®), an internationally recognized certifying organization for the human resource profession. This partnership grants us the ability to provide pre-approved HR Courses which qualify for re-certification credit of HR Professionals.
HR Certification Institute's® (www.HRCI.org) official seal confirms that GLOMACS meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®."
GLOMACS is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
All Training Seminars delivered by GLOMACS by default are eligible for CPE Credit.
Providers and Associations
Sessions in international locations
Online Sessions
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